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Please take in consideration that transfers waiting for a promotion will be place on hold until the promotion applies. If you have doubts please contact us via the app chat or here.

Please contact us as soon as possible here. Kindly send us as many details as possible(error message, description,etc).

Please check that you entered the correct mobile phone and payment details, kindly retry again and if the issue persists contact us here.

If the transaction is confirmed as successfully processed by the operator, we cannot cancel this transfer on our side. Please double check the number before completing the payment.

Please send us the recipient number via the app chat or here .

Kindly contact us here.

No, charges are what you see before paying.

You can create an account doing click here

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You can request a password change here .

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